How to Order
You can place your online order through our web site by visiting our ordering page. Simply select the items that you would like to purchase. Those items will be placed in an electronic shopping cart, managed by Volusion. When you are finished purchasing you may click on the "go to checkout" button to complete your order. All Internet transactions are 100% safe and secure. We use the latest and most effective encryption technologies to ensure your online experience is a safe one. VISA, MasterCard and Discover payments are handled by Authorize.net, or you may pay through PayPal. You need not have a PayPal account, they can process credit cards also.
We offer a variety of shipping methods depending on your location and how soon you would like to receive your package. Shipping options are seen when you begin adding items into your shopping cart and provide address details. Orders are shipped out within 1-2 business days.
5 Year Warranty
The ReBuilder unit carries a 5 year warranty against defects in workmanship. If your ReBuilder malfunctions, we will repair it or replace it at our option, and return it to you.
Exchange Process: Call us at (289) 477-1471 if you have a warranty issue with your ReBuilder unit. We will trouble-shoot the problem with you over the phone.
If we can not correct the problem follow the steps below:
- We will give you a work order number for your replacement ReBuilder.
- Place this order number on the outside of the box.
- Send the ReBuilder unit to us.
- We will repair or replace your unit and ship it back to you.
Our ReBuilder Premium Conductive Garments carry a 90 day warranty against defects in workmanship. Should you have a defective garment, please call us for return information. We will repair or replace the garment at our discretion.
For hygienic reasons, the conductive garments, lotions, conductive gels, electrodes, footbaths etc. are considered a personal hygiene item and thus are all non-returnable and non–refundable.
(Anything that comes into direct contact with the skin is not reusable by law.)
Contact us by telephone or e-mail.